Government
Guaranteed Service
Innovation is easy at EFTel Corporate
At EFTel Corporate, we take a genuine interest in your business and its direction. We provide complete telecommunication solutions that improve performance, efficiency and productivity. As your communications partner, our goal is simple; to implement a true business-grade solution that will meet your immediate requirements and adapt to fulfill your future requirements. This goal is further supported by an industry-leading Service Level Agreement (SLA) of 99.9 per cent uptime.
No Problems
Guaranteed Bandwidths
EFTel Corporate interconnects with multiple tier-one upstream Internet carriers, and with all of Australia's major peering points. This guarantees diverse, high-speed connectivity to the United States, Asia and Europe, as well as domestically within Australia. Furthermore, EFTel uses a Border Gateway Protocol (BGP) to select the fastest route among our interconnected carriers for your traffic, ensuring the best connectivity to your required destination.
Reliable Network
EFTel's network provides an industry-leading SLA of 99.9 per cent uptime for all corporate Internet solutions. This is available 24 hours a day, and is measured on availability, latency and fault response and restoration times. The SLA is made possible through the deployment of quality network hardware and software, combined with our dependable carrier networks. The selection of dual diverse path Internet carriers in each state also ensures full redundancy of Internet connectivity for all connections.
Advanced Corporate Support
EFTel Corporate's solutions are maintained by qualified support personnel. All corporate customers have access to our priority support desk where you can speak with an experienced staff member who will either resolve your issue or, if necessary, escalate the matter to a senior engineer. All corporate customers are provided with a dedicated account manager. Your account manager will be your first point of contact for all issues, and can be contacted at any time via a direct line, mobile telephone or e-mail.
Best Buy
EFTel Corporate understands the strict budgetary constraints that educational institutions and government departments contend with. This is why we tailor systems that include everything you want but only what you need. This means that while we provide you with top quality systems, we can limit the functionalities to only those that will make a strong contribution to your organisation. You can select from a wide range of usage-based or unlimited services, allowing for easy budgeting and peace of mind.
You save more money due to our systems being compatible with the growth of your organisation's needs. Our evolutionary technology enables you to upgrade your service at any time without the exorbitant set-up fees.