About
Why EFTel Corporate
Finally, an ISP that can deliver a solution designed for my company!
EFTel Corporate is a dynamic and innovative business communications provider with significant knowledge and experience in today’s ever changing telecommunications market. Many companies rely on EFTel Corporate's timely advice and superior technical abilities to provide tailor-made communications solutions.
At EFTel Corporate, we take a genuine interest in your business and its direction. We provide complete telecommunication solutions that improve performance, efficiency and productivity. As your communications partner, our goal is simple: to implement a true business-grade solution that will meet your immediate requirements, and adapt to fulfill future requirements. This goal is further supported by an industry leading Service Level Agreement (SLA) of 99.9 per cent uptime.
At EFTel Corporate we are committed to delivering the following:
Guaranteed Bandwidths
EFTel Corporate interconnects with multiple tier-one upstream Internet carriers, and with all of Australia's major peering points. This guarantees diverse, high-speed connectivity to the United States, Asia and Europe, as well as domestically within Australia. Furthermore, EFTel Corporate uses a Border Gateway Protocol (BGP) to select the fastest route among our interconnected carriers for your traffic, ensuring the best connectivity to your required destination.
Reliable Network
EFTel's network provides an industry leading SLA of 99.9 per cent uptime for all corporate Internet solutions. This is available 24 hours a day, and is measured on availability, latency and fault response and restoration times. The SLA is made possible through the deployment of quality network hardware and software, combined with our dependable carrier networks. The selection of dual diverse path Internet carriers in each state also ensures full redundancy of Internet connectivity for all connections.
Advanced Corporate Support
EFTel Corporate's solutions are maintained by qualified support personnel. All corporate customers have access to our priority support desk, where you will speak with an experienced staff member who will either resolve your issue or, if necessary, escalate the matter to a senior engineer. EFTel Corporate provides 24/7 corporate support between 7:00am - Midnight AEST or 5:00am - 10:00pm AWST.
All corporate customers are provided with a dedicated account manager. Your account manager will be your first point of contact for all issues, and can be contacted via a direct line, mobile telephone, or via e-mail.
Value for money
EFTel Corporate's Internet solutions allow you to choose from a variety of Fibre, ADSL, ADSL2+, VDSL2 and SHDSL connectivity speeds. You can select from a wide range of usage-based or unlimited services, allowing for easy budgeting and peace of mind.
EFTel Corporate's products and services provide exceptional value for money and reliable tailor-made solutions, all backed by a full service level guarantee.