Exceeding client expectations

Products

Corporate ADSL/ SHDSL

Finally, a business-grade ADSL/ SHDSL service that comes with a guarantee!

Overview

Corporate DSL is our premier DSL product. It is specifically designed for large offices and the most demanding users who require fast, reliable access to the Internet. This service is NOT an over-subscribed service. Consequently, it offers many additional benefits that aim to increase the overall performance and efficiency of your workplace.

Corporate ADSL

ADSL connections are asymmetric, meaning download speeds are greater than upload speeds. ADSL download speeds are typically 5 to 50 times faster than speed of an ordinary dialup connection. Speeds of 256/64Kbps, 512/128Kbps, 2M/384Kbps and 6M/640Kbps are commonly available.

The speeds of the Corporate DSL services are more accurate and constant than lesser quality DSL services.

Corporate SHDSL

SHDSL, or Symmetric DSL, has typically been deployed in cases where a company requires the same speed in both directions (up and down). Our Corporate SHDSL product comes in various speeds, ranging from 512Kbps to 4Mbps, providing you with increased productivity and efficiency, whilst providing a guarantee on network reliability. Due to its symmetric capabilities, SHDSL is perfectly suited for any kind of multiple voice or video services.

What's the difference between business-grade DSL and Corporate DSL?

Business-grade DSL plans are designed specifically for companies who require an advanced connection with high reliability. It's available in most areas throughout Australia and is a very cost effective product.
Corporate DSL plans provide a superior service, as they are completely tailored to meet the individual requirements of your business, and are designed to adapt as your company expands. Furthermore, Corporate DSL plans use a dedicated copper line for maximum performance and reliability. Corporate DSL plans are available in select areas and speeds of up to 6Mbps ADSL and 4Mbps SHDSL are achievable, depending on your location.

Why EFTel Corporate DSL?

1. Quality

EFTel Corporate achieves an impressive network availability of 99.9 per cent uptime. Network availability is a measure of the network uptime as a percentage of the total time a network should be available, and is thought to be the most critical performance measurement for businesses.

2. Dependability

EFTel Corporate is bound by a Service Level Agreement of 99.9 per cent uptime. This indicates how our service will perform under a range of conditions. If there is an unscheduled outage, EFtel targets a one hour response time for reported faults, and a four hour maximum restoration target for all ‘On-Net' services. During the first 12 months of any DSL service, failure of any EFTel managed CPE will result in a new-for-old replacement. Furthermore, you can depend on the experience and knowledge of EFTel Corporate's customer service and technical support personnel to assist you quickly and effectively, should you require assistance. 

3. Certainty

Wherever possible, businesses require certainty. When you order an EFTel Corporate service, you can be certain that your installation runs smoothly, accurately and efficiently. Highly trained technicians commission your service, end-to-end.

4. Availability

EFTel Corporate offers business-grade DSL to more than 800 DSL-enabled exchanges across Australia. Subsequently, it is highly probably that EFTel Corporate can connect you to a guaranteed network. Furthermore, EFTel Corporate's advanced configurations protect your service from distance sensitive exchange availability, ensuring that your distance from the exchange does not impact on the availability of your service.

5. Credibility

EFTel is recognised as one of Australia's largest Internet Service Providers (ISPs). EFTel serves over 140,000 active accounts Australia-wide. In addition, EFTel's wholesale division provides services to approximately one quarter of Australian ISPs.

6. Accountability

EFTel Corporate operates according to key performance indicators that are benchmarked against top industry standards. EFTel continues to develop in-house network monitoring capabilities and the constant improvement of  real-time network performance, fault identification and fault rectification have been integral to EFTel Corporate since its inception. Some of these reports and functionality may be available with your particular solution. Ask your account manager for more information.

7. Value

Unfortunately, many businesses are being persuaded to accept consumer or residential-grade broadband, dressed up to look like a reliable business-grade service. However, in the business arena it is likely that you only get what you pay for. Choosing the lowest price for broadband invariably results in dissatisfaction.

EFTel Corporate can provide your business with a cost-effective broadband solution that complements your business needs, resulting in a compelling value proposition. EFTel Corporate can design a solution capable of saving you money, and increasing your revenue.

Contact EFTel Corporate

If you have any questions, require additional information, or would like to discuss a solution for your business, please contact EFTel Corporate using the details below.  You will receive a reply via e-mail, or a call from an account manager within 24 hours - that's our promise to you.

Phone: 1300 662 124 (dial '1' for sales)

Fax:
1300 662 125

E-mail:
sales@eftelcorporate.com.au